Gaining Competitive Advantage by Controlling Your Customers
Omschrijving
The internet has changed the way consumers interact with companies. Businesses must maintain good levels of customer service in a digital world where old strategies may no longer suffice. This book explores what the successful compliance-centred businesses are doing to manage and improve customer experience.
Ik heb een vraag over het boek:
‘The Compliance Business and Its Customers - Kasabov, E., Warlow, A.’.
Vul het onderstaande formulier in.
We zullen zo spoedig mogelijk antwoorden.
